When will my order ship?
Most orders ship within 2-3 business days of being confirmed.
How do I track my order?
We will send you a confirmation email and tracking number once your order is shipped. If you have any questions about tracking, just shoot us an email at firstname.lastname@example.org and we’ll get back to you asap!
Do you offer international shipping?
Sorry, we only ship our products to UK-based customers only at this time.
I need to make a change to my order, what do I do?
Send us an email at email@example.com with your order number and requested changes. We will do our best to accommodate any requests that are made in a reasonable amount of time.
Can I return or exchange a sale item?
All sale purchases are final, and cannot be returned, exchanged, or refunded.
How do I know which size to order for my dog?
Each product page will feature a size guide which will help you find the right fit for your pet.